frequently asked questions

8-08 Queens Plaza S. Long Island City, New York.

Open Fri, Sat, Sun, Mon noon to 7pm; hours may vary due to event; closed Tue, Wed, Thurs; no entry after 5 pm.

We have a preferred “swimwear attire” dress code. NO athletic wear (jerseys, basketball shorts, sweatpants), ripped clothing, baggy swim attire, excessive chains/jewelry, dress shoes, boots, socks worn with sandals. Hats are OK. Entry is based on the doorman's discretion. Management reserves all rights of entry based on dress code etiquette.

Upon entering the venue, belongings are individually searched. Please ensure you empty your pockets, take off your hat, and check all compartments in your bag for any of the prohibited items.

Between 12pm and 3pm.

General Admittance will be available for purchase via NIGHT OUT app. Please see the calendar of events on thesummerclubnyc.com.

Please check in with the host to see availability, day-of passes purchased upon arrival will be contingent upon occupancy and availability.

Yes, tickets and cabana reservations are required for check in by 3pm.

Yes! Lounge chairs are purchased by assigned seat on our website.

Current, non-expired, valid government proof of identification (21+ years). You also need a valid ID to use a credit card. International guests must provide passport identification.

Cash, Mastercard, Visa, Discover, and American Express.

All upcoming shows, DJ performances and events will be listed on The Summer Club calendar on thesummerclubnyc.com.

Food, liquids, over-the-counter medications, illegal drugs, drones, balloons, flowers, toys, props, inflatables, floaties, personal towels, umbrellas, weapons (includes firearms, pepper spray, pocket knives), and all sharp objects are prohibited. Management reserves all rights to refuse entry.

We focus on providing our guests with a flawless experience. In the event of a weather cancellation tickets will be able to be used for another date for a ticket cost of equal or lesser value.

The entrance to The Summer Club is located on Ninth Street between 43rd Ave and Queens Plaza S.

Yes we are. Should you require any additional assistance while at the venue, our staff will be happy to help.

All lost items will be held with management. Please contact (646) 942-6807 number between the hours of 11 am to 6 pm to locate lost items.

Available in the Ravel hotel lobby. If you would like to take out cash it is advised to visit the ATM before entry to avoid re-entry process.

Smoking cigarettes and e-cigarettes is permitted in designated smoking areas. Please ask staff, security, or management for guidance.

The pool is 4 feet deep and not heated.

Storage will not be provided for personal items. All individuals are responsible for handling their own belongings.

No.